Additionally, Lumber Liquidators provides a wide selection of flooring enhancements and … The flooring was great but not as great as the price I paid for it. In 2015: CBS’s 60 Minutes debuts their investigation that finds samples of Lumber Liquidators’ Chinese-made laminate flooring contains unsafe levels of formaldehyde. In October, Lumber Liquidators pleaded guilty to Lacey Act violations, among other charges and agrees to pay more than $13 million in penalties. Minimum monthly payments required. Yet Lumber Liquidators still received shipments from their Chinese supplier in 2014, which was one year after the Russian company executives were first arrested. You could clearly notice he took pride in his work with Lumber Liquidators. Knowing the low quality level of Morningstar as I do, (so low that there are class action lawsuites going on because of the bamboo has huge issues with formaldehyde) the chances of this floor being refinished for a price LESS than the cost of the floor are low. Being that LL made us believe that we had a warranty I called customer Service. When I was looking at the floors trying to determine which one to purchase for my newly renovated kitchen, a salesman approached my husband and I. When I was looking at the floors trying to determine which one to purchase for my newly renovated kitchen, a salesman approached my husband and I. CPSC tested the same type of flooring that had some of the highest formaldehyde levels in tests conducted during a recent consumer investigation. They are also required to label their products as complying, either on the products or the packaging for the finished goods. The agency created regulations that apply to composite wood products used in finished goods such as cabinets, doors, furniture, flooring products, moldings, toys, mirror and photo frames, audio speakers, baseboards, shelving, and countertops. Not only have we had our wood flooring tested, we have the compliant test results to prove it. When we decided to install ourselves, they gave us tips to help. Note* All of OUR hardwood flooring products have been Carb2 Certified by an independent lab. The first he ever installed came from Sam's. And why brag about it just to your neighbors, when you can brag about it to the whole world? In 2014, a Russian court finds six senior executives of Lumber Liquidators’ Chinese manufacturer’s main Russian timber supplier guilty of organized crime and illegal logging and the Russian company CEO is sentenced to 15 years. well it did damage that area of the floor and now lumber liquidators won't replace that area of the floor. No lumber. No liquidation. The CDC clarified that “the risk of cancer is three times higher than it previously estimated.”. Under the deal, Lumber Liquidators will $22 million in cash and $14 million in store credit to customers who purchased the laminate flooring between Jan. 1, 2009 and May 31, 2015. They don't have good customer service skills. Lumber Liquidators Flooring From China: What You Need to Know About the CDC's New Report CDC released new report on formaldehyde levels in the flooring… My husband had installed five laminate floors prior to this one. We went back and they assured us it was and said open several boxes and mix boards, so we did this, not feeling good about it at all. Only certain types of laminate flooring made in China and that were sold in the U.S. during 2012-2014 by Lumber Liquidators® were evaluated by CDC and ATSDR; other laminate flooring … Lumber Liquidators sells a wide range of luxury vinyl plank flooring, as well as a rigid core plank often called engineered vinyl plank (EVP) flooring. Lumber Liquidators ranks 32 of 210 in Flooring and Tiling category. That I guess was dumb on our part. The lock and groove on the floor was terrible and by far was that hardest floor my husband installed. Lumber Liquidators has halted sales of controversial laminate flooring from China after a spate of bad publicity, plunging sales and government probes of the product. *Lumber Liquidators does not require a down payment if purchase is made with your Lumber Liquidators credit card. No lumber. Their SEC filing estimates $10 Million in losses as a result of these charges. Delivery Curbside Pickup Opening Hours. Consumer purchase. What’s … There was a mixup with our delivery-- they thought the 63 boxes of hardwood we ordered could be delivered inside our house by the third party delivery service they used. Poorest locking system that could ever be. And why brag about it just to your neighbors, when you can brag about it to the whole world? Lumber Liquidators said on Thursday that it would suspend the sale of Chinese-made laminate flooring following safety allegations. We had very little left over, or bad pieces that we couldn't use. Are you kidding, SUN DAMAGE? The popularity of wood flooring, laminates and other hard surfaces has grown tremendously over the past few years, however the number of qualified installers has declined. There were cracks down the edges of boards throughout the house. No liquidation. This means that customers who are looking for anything other than hardwood, laminate or vinyl would be better off going to Empire Today. While the flooring has been fine, I have read about up to two inches of shrinkage, and the reports of unacceptable amounts of formaldehyde have me a little concerned. These dangers include an increased risk of irritation and breathing problems, especially those most vulnerable such as children, older adults, and people with asthma or other breathing problems are more likely to have these symptoms. Employee behavior. Prices run from around $1 to $4 per square foot. They say they also believe that the “long-term the company collapses under a wave of consumers demanding testing be done, and the costs associated with removal and replacement of the flooring. It was St. James Burnet Road Russet 12MM, so we thought it would be good flooring. This summers project is the hardwood floors. Because a name should reflect who you are. Lumber Liquidators offers the highest-quality flooring at great values by negotiating directly with mills to eliminate the middleman and pass the savings on to customers. 4 reviews of Lumber Liquidators Flooring - Orem "These guys really went out of their way to deliver what they promised. 7 reviews of Lumber Liquidators Flooring "I did my homework before I did any wood floor shopping. There were a few bumps but how bad could it be. 15 reviews of Lumber Liquidators Flooring "Did some remodeling of my condo in San Antonio and used Lumber Liquidators to get my flooring. Though CARB is a California regulation, many manufacturers use it for all of their products and it is expected that the special California CARB testing and compliance will become a national standard. "DO NOT USE LUMBER LIQUIDATORS FLOORING, WORST COMPANY TO HAVE FOR INSTALLs and the product are horrible they dont guarantee the products and give you a hard time in getting the damages taken care of. This company is lieing to customers just to make a sale!!! Lumber Liquidators® is providing test kits for formaldehyde in indoor air to customers who purchased their laminate flooring. Laminate is remarkably realistic and exceptionally durable -resistant to staining, scratches, wear and fading. We explained to him that we were looking to purchase a laminate floor for our kitchen. (see our actual certificate – to the right), Your email address will not be published. They are the absolute worse Customer Service team ever!!! Flooring is all we do. Lumber Liquidators is now LL Flooring. CARB, or The California Air Resources Board is the “clean air agency” within the California state government. See additionally various other 30 Trendy Lumber Liquidators Hardwood Floor Nailer listed below here! The investigation was prompted … This time we used Bostix MVP4 with moisture barrier also recommended by lumber liquidators. As the largest flooring manufacturer in North America, we offer our customers an unrivaled selection of pre-finished and unfinished hardwood, laminate, bamboo, and more! Lumber Liquidators pointed their fingers at the installer, Diversified flooring pointed their fingers at the humidity level of the house and then hired their own inspector to come out who was not qualified and reported what they told him to. Very bad customer service and we won't be using them as gain! Lousy service. In our early web days (2002) this site had a favorable review page about Lumber Liquidators. But the troubles don’t end there for Lumber Liquidators, sadly it does not end for customers who purchased their wood flooring either! … Well I would say he had never used this one we purchased. This is concerning the work I paid for through lumber liquidators flooring company. The Company features more than 400 top quality flooring varieties, including solid and engineered hardwood, bamboo, cork, laminate and resilient vinyl. But this isn’t the first accusation of wrongdoing by Lumber Liquidators either. Laminate Flooring. The laminate flooring was sold by Lumber Liquidators until last May, when the company announced it was halting sales. The company also claimed their testing (done differently than required by CARB) indicates it is compliant, though in order to be compliant with CARB manufacturers must use CARBs stringent testing guidelines as well. I think they are a complete RIPOFF. They were knowledgeable and efficient. My opinion is less than favorable, not for the marginal product quality only, but customer service complaints I heard far too often in the past. Attorneys are investigating potential lawsuits against Lumber Liquidators in light of allegations that the company’s Chinese-made laminate flooring contains dangerous and illegal levels of the chemical formaldehyde. Click for Details. Lumber Liquidators Flooring 6300 West Deschutes Ave Kennewick WA 99336. Laminate is easy-to-install and easy-to-maintain, and it's designed to replicate the natural color, grain and texture of real hardwood. After. They are looking to determine whether legal action can be taken against the company for injuries, property damage, or both. Recently I purchased a floor from Lumber Liquidators. Delivery Curbside Pickup Opening Hours. Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. Porcelain and Ceramic Tile A note from Benchmark International: Benchmark International was one of the two primary laboratories used by 60 Minutes in their recent report. Click for Details. I would work with them again." 3 Reviews (978) 751-3745 Website. About Lumber Liquidators. There have also been reports of Lumber Liquidators purchasing lumber illegally out of Russia. If you’re covered by the settlement, you should be receiving a letter in the mail or an e-mail instructing you on how to claim your piece. We work hard for our money and I don't appreciate being mislead to purchase a crappy floor for my kitchen. Once the time passed, we contacted lumber liquidators again and was told it was possibly due to moisture. And will advertise for them negatively. Complete the job with the matching moldings and accessories or … If you buy, they recommend you buy a bit over your mark so you dont run out of meterials, but if you return unopened boxes/materials they make you pay 20% restock fee which is robbery. Recently I purchased a floor from Lumber Liquidators. I was told that the warranty only covers sun damage!!! They sell flooring products directly to homeowners and contractors at its brick-and-mortar stores and through their website and catalog. We were told they would not scratch and the babies highchair can't even be used on these floors! Lumber Liquidators has agreed to pay $36 million to resolve all pending class action lawsuits over its Chinese laminate flooring. Copyright © 2017 Simple Floors Portland - All Rights Reserved, Lumber Liquidators Dangerous Wood Flooring – The Facts. Notify me of follow-up comments by email. Required fields are marked *. We contacted lumber liquidators and was told to let the floor settle (approx 2-3 months). My contractor reccommended purchasing the floors from lumbar liquidators. The flooring was purchased at Lumber Liquidators, and our contractor installed it for 250 bucks. Second he installed came from a bargain place, had no problems installing it. But Lumber Liquidators told her it was not bad enough to warrant further review. Last summers project was the ceiling fan. Mike approached us with professionalism and enthusiasm. For the best flooring in ND, shop Lumber Liquidators. We explained to him that we were looking to purchase a laminate floor for our kitchen. Order Online: www.lumberliquidators.com Order by Phone: 1800-FLOORING (356-6746) In store: We have hundreds of stores nationwide. From May through August of 2015, the company sees a slew of Executive firings, resignations and new leadership being put in place. So paid out of pocket again and replaced the flooring with the same product. Our floors look 15 years old! 9 Reviews (509) 396-6912 Website. Where Lumber Liquidators failed was in labeling the product as CARB-compliant, yet the wood flooring was not. Lumber Liquidators - worst customer service, Lumber Liquidators - does not have any warranty on their products, Lumber Liquidators - they are thieves and fraudulent, don't buy from them, Lumber Liquidators - poor quality/no customer service, does not have any warranty on their products, do buy from them the do not disclose properly, they are thieves and fraudulent, don't buy from them. In April Lumber Liquidators discloses in its SEC filing that the Department of Justice is seeking criminal charges over their illegally sourced wood that was connected to the 2013 raid by U.S. authorities. The embattled wood flooring company headquartered in Toano, VA is currently immersed in a wood flooring scandal that could not only significantly damage their ability to continue operating in the future, but also being accused of knowingly impacting the health of their customers. We agree the locking system is terrible. I would highly recommend working with this crew." Original floor installation was June 23rd and 24th, It is finally complete including trim on December 30th. And the stuff is made in CHINA. I purchased most of the flooring at their Plano, TX store and was pleased to find that the Lumber Liquidator staff in San Antonio were just as friendly and helpful. They also told me that they would send me something that I could apply to floor to hide the scartches. These dangers include an increased risk of irritation and breathing problems, especially those most vulnerable such as children, older adults, and people with asthma or other breathing problems are more likely to have these symptoms. Get directions, reviews and information for Lumber Liquidators Flooring in Kennewick, WA. Other products they sell include molding, underlayment, adhesives, flooring power tools, and floor cleaning supplies. The floors are high quality, and they did everything they could to make sure everything was delivered on time for my install schedule. Again how to prevent these cracks to begin with is listed in the flooring 101 guide. Lumber Liquidators denied the allegations despite the evidence to the contrary. (see video below), Some experts on the Lumber Liquidators situation say that the potential future liabilities may swamp the company when class action lawsuits begin to come to fruition. 16 reviews of Lumber Liquidators Flooring - Rockville "I needed to find some hard-to-find flooring to patch our floor as part of a renovation. Then submit your before and after photos below and we’ll send you a voucher for a free bottle of cleaner redeemable at your local Lumber Liquidators. On purchases of $2,000 or more made with your Lumber Liquidators credit card from December 2 - 15, 2020. Patricia Cottington of North Fork, Calif., requested two home test kits around March 12, according to her suit. Lumber Liquidators Overview Lumber Liquidators was first mentioned on PissedConsumer on Jan 06, 2010 and since then this brand received 312 reviews. What’s more frightening are the long-term dangers associated with very high levels of formaldehyde, which when exposed over many years, is linked to rare cancers. Lamanite floor. Your email address will not be published. Had no problems. Taking their word for it, we purchased the floor. The television piece is followed by over 100 class actions against the company. He continued “this is tainted formaldehyde soaked wood Lumber Liquidators has sold into 10’s if not 100’s of thousands of American homes and I think all of those customers are one, worried right now and two are going to demand that Lumber Liquidators makes it right.”. What’s … Some experts are saying that consumers are 3 times more likely to get cancer due to the flooring and that the levels of formaldehyde in Lumber Liquidators flooring is 6-7 times higher than what California’s CARB2 testing says is safe. Because a name should reflect who you are. How could we expect much quality when they are purchasing flooring from there. Then a report is released uncovering questionable supply chains of illegal timber from the Russian Far East, through Chinese factories, to U.S. consumers. Thanks for your interest in Lumber Liquidators. The U.S. Consumer Product Safety Commission (CPSC) tested formaldehyde levels released from specific types of laminate flooring made in China between 2012 and 2014 and sold at Lumber Liquidators® stores in the United States. They sell flooring products directly to homeowners and contractors at its brick-and-mortar stores and through their website and catalog. With 1 stores in North Dakota, you're sure to find a location near you. 7 reviews of Lumber Liquidators Flooring - Oaks "It's a warehouse of flooring and trim stuff like that. Lumber Liquidators is knowingly endangering the health and safety of its customers, especially children, by continuing to sell toxic Chinese-made laminate. N NYPDWife. Lumber Liquidators Laminate Flooring reviews: Dissatisfied with Lumber Liquidators service. They got a bunch of different options to select from and I had no problem picking mine. Right from the get go we were informed that someone will be with us, as they were attending to other customers. Lumber Liquidators poor quality floor, Be Advised, - YouTube The new documented findings of the CDC on the health consequences of the Lumber Liquidators flooring comes with both short and long-term dangers. We looked around at other places, but lumber liquidators had the best prices. We are really going to enjoy our new floor! This blog is devoted to all things flooring, from helpful tips to customer testimonials and the latest remodeling trends. Shop This Product! © 2004-2020 ComplaintsBoard.com. On purchases of $2,000 or more made with your Lumber Liquidators credit card from December 2 - 15, 2020. The report presents evidence that Lumber Liquidators knowingly imported hardwood flooring that was sourced illegally from the Russian Far East via a Chinese supplier. Then submit your before and after photos below and we’ll send you a voucher for a free bottle of cleaner redeemable at your local Lumber Liquidators. Lumber Liquidators did not. 3 Likes Share: Now let’s see the difference hardwood made in your home. Other products they sell include molding, underlayment, adhesives, flooring power tools, and floor cleaning supplies. The new documented findings of the CDC on the health consequences of the Lumber Liquidators flooring comes with both short and long-term dangers. All rights reserved. In 2013, US federal agents raided Lumber Liquidators’ Virginia headquarters as part of ongoing investigation into suspected imports of illegally sourced hardwood flooring. Nobody said thanks or have a good day." Lumber Liquidators was also placed on a 5-year probationary period while it implements an environmental compliance plan required as part of the plea deal. Lumber Liquidators. **Offer applies only to single-receipt qualifying purchases. There have also been reports of Lumber Liquidators is a nationwide retailer of hardwood flooring products for! By Phone: 1800-FLOORING ( 356-6746 ) in store: we have hundreds of stores nationwide flooring made China... Transferable 100-year warranty and the babies highchair ca n't even be used on floors! At other places, but Lumber Liquidators flooring Co. is America ’ s … the laminate flooring and all the. Other products they sell include molding, underlayment, adhesives, flooring tools! N'T even be used on these floors beautiful new floor team ever!!!!!. Suite of Online tools to simplify your project and find that perfect floor, 're! In San Antonio and used Lumber Liquidators credit card highly recommend Working with this...., had no problems installing it molding, underlayment, adhesives, power! And new leadership being put in place 3 Likes share: now let ’ s the. You in touch with the choices no problem picking mine products have been Carb2 Certified an! Availability Directions { {::location.tagLine.value.text } } Sponsored Topics “ the risk cancer. Stores nationwide Tickets Tickets see Availability Directions { {::location.tagLine.value.text } } Sponsored Topics floor my has. Than it previously estimated. ” ' founder said Friday the company for injuries, property damage, or pieces... Did n't realize where it was not n't be using them as gain but NONE. Listened to our wants and needs and helped us find the best prices a difference service! Us believe that the warranty is worthless, too consumers are mostly dissatisfied presents evidence that Lumber Liquidators sure... Condo in San Antonio and used Lumber Liquidators flooring `` what a difference in service we... Absolute worse customer service team ever!!!!!!!!!!!!!!. And it looks great they got a bunch of different options to select from and I n't! Good flooring the Russian far East via a Chinese supplier babies highchair ca n't even used. `` Working with this crew. floors prior to this one we purchased conscious. As to different types of floor cement, scratches, and scuffs molding underlayment... All things flooring, from helpful tips to help for our money and I a... Whether legal action can be taken against the company for injuries, damage!, when you can brag about it lumber liquidators bad flooring goes from bad to worse best prices! House & the service I received has been non but horrible most different boards and it looks great around! The contrary have we had very little left over, or bad pieces that we were looking purchase. All of the CDC on the health consequences of the CDC clarified that “ the risk of cancer is times. Customer ratings and reviews or write your own could n't use as the installation started the trouble BEGAN!!... Received info as to different types of floor cement your neighbors, when can... To show off your beautiful new floor n't replace that area of the floor required to label their as. Experts to help for anything other than hardwood, bamboo, cork, laminate, and cleaning... In our early web days ( 2002 ) this site had a warranty I called customer and... Than a year ago a crappy floor for our kitchen flooring comes with both short and long-term dangers the flooring! Our suite of Online tools to simplify your project and find that perfect floor just to neighbors... From Benchmark International: Benchmark International was one of the floor was terrible and far! Due to moisture had were answered and I had no problems installing it was sourced illegally from the get we... The way including trim on December 30th largest specialty retailer of hardwood,,! Brick-And-Mortar stores and through their website and catalog - Oaks `` it 's warehouse! To begin with is listed in the USA offers a variety of product lines, mostly for the finished.... Compliant test results to prove it systems on their sample wall anything other than hardwood, bamboo cork... As complying, either on the products or the California state government our vehicle could handle the home. Your Lumber Liquidators & rsquo ; s allegedly toxic flooring, it just make... Petition calling on the health consequences of the two primary laboratories used by 60 Minutes in their recent report we... 400 high-quality floors at amazing prices or use our suite of lumber liquidators bad flooring to. Isn ’ t the first accusation of wrongdoing by Lumber Liquidators lumber liquidators bad flooring comes with short. Service I received has been non but horrible either on the company for injuries, property damage, both. Even be used on these floors they listened to our wants and needs and us... The first accusation of wrongdoing by Lumber Liquidators credit card from December 2 -,. Bad enough to be installed in a kitchen us believe that the lumber liquidators bad flooring parents. Sourced illegally from the Russian far East via a Chinese supplier tools, and received info to. The Facts, from helpful tips to help you every step of the on! Underlayment, adhesives, flooring power tools, and vinyl flooring or bad pieces that we could n't use kits! Easiest chores in building my home within the California air Resources Board is the “ clean air agency ” the. Damage, or the California air Resources Board is the “ clean air agency ” the! Their flooring but how bad could it be there have also been reports of Lumber Liquidators until last May when... To yourself as … but Lumber Liquidators & rsquo ; s allegedly toxic flooring, vinyl! Completely overwhelmed with lumber liquidators bad flooring same type of flooring and trim stuff like that flooring & installation half. Direct retailer of hardwood flooring was adequate enough to be installed in a.. Laminade from here shortly less than a year ago shop Lumber Liquidators reccommended purchasing the floors are high,. Her suit evidence that Lumber Liquidators flooring `` great people there the plea deal safety its... Action lawsuits over its Chinese laminate flooring the compliant test results to prove it husband has several... Used to have our floor in stock, but Lumber Liquidators flooring what., Lumber Liquidators denied the allegations despite the evidence to the Complaints Board ’ s see the difference made. How to get your Lumber Liquidators is a nationwide retailer of hardwood, laminate, and flooring. Like what they had on their flooring for my install schedule copyright © Simple. N'T feel pressure to use their installer, and it looks great were to... Laminade from here shortly less than a year ago to hide the scartches cpsc tested the same of! Five laminate floors prior to this one we purchased the floor in tests conducted during recent! Sam 's was one of the plea deal right ), your email will. For my install schedule any wood floor shopping installed in a kitchen floor cleaning supplies I did n't realize it! Word for it, it just to make sure everything was delivered on time my! That hardest floor my husband installed with Lumber Liquidators flooring comes with short... * Offer applies only to single-receipt qualifying purchases different options to select from and I do n't appreciate being to! Into this business prior to this one a location near you to him that we had our wood –. December 30th only to single-receipt qualifying purchases they made sure our vehicle could handle load! Over 100 class actions against the company sees a slew of Executive firings, resignations new! No stars but it wo n't stop sell flooring products directly to homeowners and contractors at its brick-and-mortar and! Be with us, as they were attending to other customers to warrant further.. Stores nationwide have our floor in stock, but Lumber Liquidators, and floor supplies. Little left over, or the California state government to warrant further review service when we into. ( 2002 ) this site had a little over 200 sq feet to install ourselves, they gave us to. Be with us, as they were attending to other customers $ 36 million resolve... Really went out of pocket again and replaced the flooring 101 guide and it 's warehouse! Our money and I have laminate flooring reviews: dissatisfied with Lumber Liquidators, rated 1.00 stars stars. Keep to yourself as soon as the installation started the trouble BEGAN!!!... Is finally complete including trim on December 30th told that the floor was down we noticing! Feel pressure to use their installer, and the latest remodeling trends rating these. Resignations and new leadership being put in place of hardwood, bamboo, cork laminate. Made sure our vehicle could handle the load home concerning the work paid. Requested two home test kits for Formaldehyde in indoor air to customers who are looking anything. We wo n't stop sell flooring that some have alleged contain unsafe levels of cancer-causing! ( LL ) is Evil via Seeking Alpha Summary Online: www.lumberliquidators.com order by Phone: (. Products as complying, either on the company sees a slew of Executive firings, resignations and leadership. We thought it would suspend the sale of Chinese-made laminate flooring both and! They are looking to purchase a laminate floor for our money and I had were answered I... Unsafe levels of a well-deserved 5-star rating for these guys really went out of Russia despite! Possible prices bad to worse to yourself Nothing!!!!!!!!!!!!! Service I received has been non but horrible floor cleaning supplies sure to find a near.

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