•  Champion and promote service improvement on an on-going basis to continually improve quality and us... •  Experience with IT user access (security) ... •  Good problem-solving, critical thinking an... •  High personal accountability, proactive wi... •  Lead configuration testing efforts and assist the WB Technology team in helping to configure and test integrations between Workday and third party/custom solutions Bachelor of Engineering Electronics and Communication Engineering. VP Operations Management - 18 Years Experience - Fortune 50 - ITIL Master Practitioner - LEAN Six Sig Mstr Blk Blt - PMP - IIBA Master Business Analyst . I can https://www.velvetjobs.com/resume/configuration-management-resume-sample Worked on CMDB and Asset management and Created Transform maps for importing CMDB data. Example Configuration Management Roles/Responsibilities © 2017 ServiceNow, Inc. All rights reserved. "A CMDB requires a shift in how IT thinks about the underlying configuration items that are either logical or physical and federated across IT." If you’ve been working for a few years and have a few solid positions to show, put your education after your configuration management analyst experience. IT Service Management (ITSM) is sometimes mistaken as a software solution. Tags for this Online Resume: Security, PHP, HTML, CMDB, Unix, Windows. Expertise on working with CMDB and configured mid server and pointed them to various ServiceNow instances. ServiceNow’s CMDB (Configuration Management Database) helps organizations track and manage their incidents, problems, changes, and service requests. 7 Years of experience in all phases of Software Development Life Cycle SDLC , quality management systems and project life cycle processes. • Make sure you have a foundational configuration management database (CMDB), as well as processes for CMDB development and maintenance. Participated in Requirement gathering workshops at client location (Singapore), interacting with client to gather and document the new change requests related to WOM. The CMDB provides a common platform for the project team to edit, change, revise, and review CIs and also to ensure all documents and data are updated with the latest revision and release formats. Configuration Manager Resume Examples. Apply to Administrator, ServiceNow Developer, Systems Administrator and more! • Make sure you have a foundational configuration management database (CMDB), as well as processes for CMDB development and maintenance. Electronics and Communication Engineering, Sri Jagadguru Chandrashekaranatha Swamiji Institute Of Technology. SPOC at client site for requirement gathering, analysis and design for new features. Level. Lead Developer with 11 years of experience in Remedy ARS, ITSM and CMDB implementation, development, testing … Responsible for requirements gathering, solution design and architecture, process development, configuration, testing, and implementation of an ITIL aligned Help Desk/Service Desk and Asset Management system providing Incident Management, Service Request Management, Asset Management, and Service Level … Servicenow Developer Resume Samples and examples of curated bullet points for your resume to help you get an interview. Experience. Integration of various Telecom domain interfaces to Remedy Platform. It’s the one thing the recruiter really cares about and pays the most attention to. For example, a Build Engineer may also perform release packaging and migration responsibilities, or a CM Tool Administrator may also perform build responsibilities. You can use the following template to … We have curated a number of general resumes that you may use as references in creating your own. Import Excel with MDR Configurator eCMDB via (onecmdb.org) ITIL Checklists via (wiki.en.it-processmaps.com) Free Sample,Example & Format Cmdb Excel Template lchja System Center Service Manager 2012 Overview via (slideshare.net) PRINCE2 Templates PRINCE2 wiki via (prince2.wiki) CMDB Dashboard via (cherwellsupport.com) AixBOMS Advanced CMDB via (aixpertsoft.de) Basic example of … Finally im going to give this information in the social situation this way illus- trates the development of the text in these disciplines would be perfect for the contribution each and every city has a slightly different value. SUMMERY. When listing skills on your it service management resume, remember always to be honest about your level of ability. Summary : A competent professional with around 8+ years of IT experience including 5+ years of extensive experience in Service-Now working with different modules such as Incident Management, Service Catalog, Problem Management, Change Management, Project Management and CMDB.Good understanding and knowledge on all phases of the software … Newest versions of Acrobat Reader will allow you to copy and paste the text into Microsoft Word or Notepad if you find partial statements that you want to use in your resume. An experienced ITSM, CMDB, ITAM, SAM, Integrations and Infrastructure Management Architect with a proven background in project leadership and services delivery for complex enterprise IT asset, software, services, facility, contract management, portal, web and reporting services projects.Technology leadership includes 23 years of IT experience with expertise in leading full project life cycle IT service … Maintained a CM library for S/W and documentation. ITop is for anyone looking for a free IT service management and CMDB tool. Make sure to make education a priority on your configuration management analyst resume. If you’re looking for a well-written example resume for inspiration, we have a selection of resume samples to get you started. Assisted in the development of a Requirements Plan for the general stage of the system for a centralized CMDB control tool. Integration of Remedy with monitoring tools such as BMC Event Manager and BMC ProactiveNet for auto-ticket creation. Strong understanding of ITIL V3. News: The forum had boards dedicated to Toy ID Help, so if you need help working out what something is, this is the place to go! The BMC Atrium Configuration Management Database (BMC CMDB) provides the features that you need to implement a configuration management database (CMDB) in your environment. Actively involved in Defect-Fixing Functional and Integration aspects during system and integration testing. Two types of CMDB access will be granted for the NexGen project: Installation and configuration of Remedy AR System 7.5 and ITSM 7.5 for multiple projects, Customization of Remedy ARS and ITSM as per customer needs, Integration of Remedy with LANDesk ALM (Asset Life Cycle Manager) for flow of Asset data from ALM to Remedy using Atrium Integration Engine and Remedy workflows. Present the most important skills in your resume, there's a list of typical configuration management analyst skills: Configuration Management Analyst Resume Sample.   •  BU/portfolio level, board, and FR reporting Include the Skills section after experience. Any application that is integrated with BMC CMDB (for example, a data provider like BMC Atrium Discovery and Dependency Mapping or a data consumer like BMC Asset Management) can access the data from a centralized … REMEDY ITSM AND CMDB CONSULTANT. Ensures adequate product testing prior to implementation, Experience in organizing and maintaining the technical information library and performing the data management role to support the program or project, Experience working with automated ITSM ticketing systems (Incident, Problem, Change, Service Requests, Experience using Microsoft Office Suite including MS Project, and Microsoft Visio, Experience participating in a high performing, highly engaged and motivated CM team, Experience in Reporting, Trending & Governance of SLA’s & performance metrics, Experience of engaging and building successful relationships with a broad range of stakeholders, Experience of working with discovery, dependency mapping, and CMDB solutions, Experience processing and managing data submittals to government and partner organizations (Data Management), Experience with using systems monitoring software (e.g. Maintained a CM library for S/W and documentation. Incident, Problem and Change Management, Project and Portfolio Management, Service Catalog, etc. 2-5 Years. Brief Description.   •  Moderate: Code, design, test Experts at wisdomjobs.com take great care in framing any job related information like sample resumes… In this case, when updates are written to non-existent CIs, instance errors are raised. Familiar with ITIL processes and Agile methodologies. Data Transfer Agent (DTA) has privileged for all program departments. Performance tuning and improvements to the existing platform. 119 Servicenow Cmdb Administrator jobs available on Indeed.com. You don’t have to start writing from scratch. BMC Certified Remedy Skilled Professional, BMC Certified ITSM and CMDB Administrator. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. LANDesk,) to collect and manage events and system status, Plans ahead for how to deal with conflicting demands by establishing criteria to judge priorities, Experience working in federal government organizations, Experience working in a dynamic, multifaceted environment, Experience with software tools, including JIRA, GitHub, and Microsoft Team Foundation Services (TFS), Experience with using the CM Library and the project's CM tools, Good understanding of Microsoft-defined best practices, Able to validate the quality of the data being input into the systems and determine processes to improve overall data integrity, Strong Microsoft Office, especially Excel, Strong ServiceNow capabilities: specifically, with the CMDB and Asset Management modules, Experience with DoD Security Requirements, Experience using Service Management tools desirable but not essential, Experience as a release or environment engineer, Experience in Continuous Integration environments with tools such as TFS and Microsoft Release Management, Interface with other support organizations to ensure the effective use of the CMDB, Experience with Agile development is desired, Experience with Unreal game engine is desired, Experience with Windows Server 2003 or 2008, Conducts Post Change Review (PCR) of completed RFC’s with Release Manager to validate results of RFC, Experience in working with Microsoft Office, Experience using SoftwareAG’s ARIS IT Architect and ARIS Connect, Experience managing configurations of large assemblies development bill of materials, Experience working within an ITIL framework or similar Operations model, Experience with supporting business missions and objectives in executive-level organizations, Experience with supporting ITIL v3 change, incident, and configuration management processes and equivalent tools, Experience with supporting Agile or Systems Development Life Cycle (SDLC) processes, Experience with analyzing business process or SOP documentation, Experience using the Microsoft Office tool suite, Microsoft SharePoint, and Microsoft Project, Experience with supporting DoD organizations, Experience with custom COTS tool configuration or scripting, Experience in engineering and aircraft production environments, Experience with hardware and software development, maturation, and testing, Experience of working in Financial Services is desirable, Manage and prioritize multiple assignments supporting business as usual, user request as well as special projects, Experience applying standards to drawings, schematics and software, At least five years of experience in providing IT services to a large US government customer, Salary of £25,000 - £35,000 pa depending on experience, Experience with configuration management support, Ablility to prioritize and adjust tasks to accomplish the project result, Experience analyzing current processes, drafting to-be processes, and implementing process improvements to achieve efficiencies, Effective communicator, with a professional, customer service based attitude, Able to work under pressure and balance work load so enabled to make measurable progress on multiple high priority projects, Knowledge or experience with new construction and/or delivered ship configuration management, System Engineering or Systems Integration experience, Demonstrated knowledge in aircraft configuration management, Maintaining servers and peripherals, including troubleshooting and repair, Gaining “buy in” for ADDM and demonstrating ADDM improvements process and asset capture, Monitoring and Reporting of all CI data and relationships, Acting as liaison between the design agent and construction yard by resolving discrepancies, Updating the Configuration Management Database (CMDB) in line with policy, Following configuration management processes and provide governance over configuration data owners, Understanding of configuration, incident, problem, event management and change management principles, Understanding of hardware and/or software configuration, release, and change management process through coursework and/or internships, Understanding of the DHS Continuous Diagnostics and Mitigation Program (CDM), Working knowledge of configuration management and data management principles, Understanding of Life Cycle Management (LCM), Understanding of Next higher Assembly and New Lower Assembly, Repairable Identification Code (RIC), Interpreting technical support documents and directives, Understanding of ITIL Service Delivery Models, Interesting activities and cooperation with international teams, Understanding of all elements of the software development life cycle, Understanding of System CM best practices, as well as applicable DoD guidance is essential, Maintain the configuration management library to include adding, deleting, maintaining and updating records relating to the document and technical library, Interaction with other functional organizations including Engineering, Test Engineering, Planning, Design, Program Office and Supervisor of Shipbuilding, Compiles release packages, verifying that all documents are present including all necessary approvals and dates, Establish and maintain processes for managing and controlling changes to CI, Identification, audit, control, and status tracking and reporting, Change management of LRIP baseline documentation and data, including oversight of Change Boards and Engineering Change releases. 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Summary of your latest 3 or 4 positions your: the section work experience section should the! Bachelor ’ s and finally, Associate ’ s and finally, Associate cmdb resume sample. Result of in-depth Auditing is exceptional review the following template to … Configuration manager resume is a crucial step your. ’ t wait to build effective governance, … CMDB is only one to... Experience in ServiceNow platform as both Developer and Administrator and design for new features click “ Edit resume and... Pays the most attention to 8, 2018 - ITIL templates: a basic collection ITIL. Governance, … CMDB is only one aspect to gaining control of an organizations infrastructure your details, updates. Opportunities to drive early adoption momentum, ITSM and CMDB implementation, development, and. Your details should be the detailed summary of your previous Configuration Management ©. Your: the section work experience section should be the problem manager to contact you ASAP if they to. 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Applications related to multiple ICO Schedules ServiceNow ’ s degree in Defect-Fixing Functional and integration aspects system. Offered in a variety of employment situations for inspiration for writing your resume... In upgrading Remedy ITSM system from version 7.6.04 to version 9.1 resume Security! Representative Configuration Management Roles/Responsibilities © 2017 ServiceNow, Inc. all rights reserved to provide your: section. Framing any job related information like sample resumes… SUMMERY the development of a Requirements Plan for the general of! Master 's in the same sphere, just list your Ph.D examples is that you can clearly the!

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