Would you buy it? My Vintage Logo Bundle includes 30 logo templates and is one of the highest selling products in Creative Market history. If you do have a problem, contact customer support and it will be easily remedied. Creative Market has over one million users and more than 250,000 purchasable items. Never give your cc info to more then one or two trusted parties.The only option to pay with paypal is one of those credit scams, you know? All rights reserved. Yes, it was my fault ultimately because I didn't read the fine print on the product's listing. Tried to check out and my card was declined. Who Creative Market is For. 4.0 ★ 1,580 Reviews. They said that no download has been occured. I was so appalled at the ridiculous complaints here against this awesome company I had to comment! **Response to their response***I'm telling you, I did not cancel the $12.00 purchase back in Feb, 2019 like you're claiming. All you have to do is go through my purchase history to see that I was a valuable customer to you. I have been on creative market a little over 2 and half years and just recently broke first page status for graphics and objects. Also. Don't fall for any of this, just contact the artist directly for an alternative way to pay. there are plenty of sites that have better prices and better customer service. Cons. I’d like a name and contact number and email address for your boss, and the head of the business/company. So I paid, got nothing (I assume that I'll eventually get it, but by that time I'll be using someone else's product and have no use for theirs.). The company sells graphics, WordPress themes, stock photography, and other digital goods for use by web creatives. Buyer beware! Not even sure what a “chargeback” is. I've been a graphic designer for over 20 years and its the best source of quality graphic resources available. Steals your money without notice. Don't fall for any of this, just contact the artist directly for an alternative way to pay. Creative market: 92 products worth $1,437 RST Con. … If an item is not eligible for a refund per our posted Refund Policy, we'd be happy to help you exchange your purchase for one that will suit your needs better. I recently bought a product, the description wasa ok but the images were showing totally different product. AND you get access to a massive marketplace. Worst. The author has admitted all this but I still don't get a refund. What are you talking about? Not even sure what a “chargeback” is. I was working on a tight-deadline project and mistakingly purchased a product. CreativeMarket ranks 7th among Fonts sites. For sellers, it's an easy to use system. I made 20k this year just in my creative market shop alone and … Then after that. I think it’s naive to think a marketplace isn’t going to take a cut from sellers - they have created the website and the opportunity! By Eddie91, December 14, 2014 in Free stuff. Creative Market is becoming known as “the font place”, just like ThemeForest is known for WordPress themes, iStock for photos, and so on. Such an interesting topic and I’ve been wondering if making a switch! So why that happens. As a customer who’s spent a lot of money on your product, I won’t stand for this kind of treatment. With Creative Market Pro, these designers can download high-quality, curated fonts, graphics, templates, add-ons, photos, and themes to elevate their work. Had to open a dispute through PayPal. For this reason I give Creative Market a solid 5 stars and I will continue to purchase from them with 100% confidence. Over all those years, I only had one bad experience but the way support (and eventually the seller) handled the issue exceeded all of my expectations and it resolved the issue and my complaint entirely. So if you cant bring it than you will get buried in the feed. Bring your creative projects to life. Spending is often correlated with factors such as population, GDP and market maturity. The guy was quite rude and he said it is his final decision and cannot be undone.I lost my hard-earned money and also lost access to all my previous purchases.While I was talking to their customer support team I found unprofessional, rude and crazy behaviour.Sometimes money is not an issue but your reputation is. Also working for a community of millions across the world is really rewarding. It's fast become my only site to sell on and I've only been doing it 3 months.Thank you, Creative Market. Im so very impressed with the amount of selection too! NOT the actual product you are buying, which is tremendously misleading. Their support does not listen to you, and finds subterfuges not to give you back your money even if your case falls within the refound policy! Best friends with pirates. Anyhow, the response I received when asking for help resetting my password is below. Is that an inside job?Best friends with pirates. Customer support is a joke.There are FAR MORE reputable places out there to buy from other than these scammers. Im so very impressed with the amount of selection too! Zillow. Give customers value, but don’t overload it for the sake of making your product appear like a deal. Please contact the Support Team here, https://support.creativemarket.com/hc/en-us/requests/new and we'll be happy to arrange an exchange. To say it changed my family life is nothing to say. I’ve been purchasing from Creative Market for years and never had a problem. Cristina Elisa on December 30, 2015 at 3:19 pm Thanks Ginger! I DO NOT RECOMMEND !!! I had a completely satisfactory, straight forward experience. Have you seen the history of my purchases? where you always end up paying $10 or so to much and you never get the remainder back? Moral of the story, don't believe everything you read! Their support does not listen to you, and finds subterfuges not to give you back your money even if your case falls within the refound policy! I’ve been purchasing from Creative Market for years and never had a problem. Creative Market team - you are doing a great job and please ignore the trolls here - there are many customers who have been loyal to you for ages and keep coming back for the simple reason that your resources are awesome. I have been on creative market a little over 2 and half years and just recently broke first page status for graphics and objects. $1,300,000 Venture capital SV Angel, 500 Startups, CrunchFund, +3. If you’re at all interested in selling stock products, I encourage you to … I recently bought a product, the description wasa ok but the images were showing totally different product. Design marketing strategies that would appeal to you as a consumer, and understand what your audience is most excited to see in order to get the results you’re after. Found my item on pirate sites. The technical support team is doing great job: they solve any problem very fast and in a friendly manner.Thank you for allowing us, creators, to live the life, we have dreamed about.Yours forever,Gulya. When a chargeback is lost, per our policy, we close permanently the account. She also claimed all her elements where hand drawn, so then why would I want a canva element that I have to pay for, when I've already paid her for her elements.Asked for a refund, they say no because its not a tech fault. If you work in creative marketing, you need to really understand your client’s business and market to come up with the best idea for marketing their product or brand. Deletes already purchased products so you lose your purchases. The other time when i uploaded a product. AND you get access to a massive marketplace. Contact 0 with a pseudo-service. I just checked and I have 23 pages worth of purchases showing in my acount. As I imagine you all know Creative Market, which is a reference site in terms of web resources.Today we are very pleased to announce its new Bundle called "12 Days of Creative Market" worth in $1405, bundle you can get during these 12 days just for the price of $39, which is 97% off approximately.. 12 Days of Creative Market. I don't remember asking for a refund on this particular graphic. It didn't have hand-tracking—but then, neither did the Oculus Rift at the time. So, you've got to be good, but your products are respected and valued (unlike many other seller sites I won't mention). As a business owner, sometimes you have to be flexible with your policies. On Feb 10, 2019, you disputed the purchase of Watercolor Sailboats via your bank.Me:What??? Learn more! Even tho no one is buying it and i just uploaded it in CM and no other place. Creative Market is the world’s marketplace for design. This is very disappointing because i got a desk that my daughter wanted and i never got to give it to her cause it never showed up on our doorstep. Don't buy templates from them! Despite the size of the U.S. market, the majority of technology spending (67%) occurs beyond its borders. Upon purchase, it was realised that the elements could only be changed colour by the filter. The problem is, that the product has a finished mockup as the sale point visual. If you put more value on the small fee you paid instead of the thousands of dollars I've spent on your website, then that's really crappy business and I'm not interested in doing business with a company who operates that way. Creative Market is great. The guy was quite rude and he said it is his final decision and cannot be undone.I lost my hard-earned money and also lost access to all my previous purchases.While I was talking to their customer support team I found unprofessional, rude and crazy behaviour.Sometimes money is not an issue but your reputation is. You don’t need a thousand of something for it to be of value. I completed the payment, downloaded the files and they were as described and available immediately. Is your product worth the money? I do not recommend the wordpress website design on request, it looked great and I received a pure white page, not a graphic design. Creative market has fantastic designers working behind the scenes to provide you with unique design templates and other creative assets BUT as a user of this service, I am extremely appalled by Creative Markets marketing "scheme". Creative Market is definitely an exciting new platform and I really think that it’s going to do well. A interested Customer should therefore no way too long wait and so that Risk, that the means not more to acquire is. Yahoo. ANDDD...that is where our correspondance ended. As a customer who’s spent a lot of money on your product, I won’t stand for this kind of treatment. I don’t know why there’s a chargeback. Apparantly almost two years ago, I submitted a "chargeback request" on a $12.00 purchase. They pass the risk on to you, give your work away for items for resale in the standard license, and don't police their site for infringements (and don't care). The promise from the author was that the elements could be changed colour to suit your brand. For this reason I give Creative Market a solid 5 stars and I will continue to purchase from them with 100% confidence. That in itself is worth a small fortune. 4.0 ★ 936 Reviews. I recently forgot my password and contacted the company to help me reset it since the website didn't give me a clear option. Yes, it was my fault ultimately because I didn't read the fine print on the product's listing. For buyers, you get great products at very reasonable prices. I absolutely love Creative Market for purchasing graphics for my products! Some of my products we’re bought. Click To Tweet . They’re the opposite of microstock in a lot of ways, running a lean company with less bloat, a robust system, a variety of products, and royalties that are … Upon purchase, it was realised that the elements could only be changed colour by the filter. When i ordered it online i t said it would take only 2 day shipping and i waited a week and never came then a month past by and i decided to email them they did not wright back to me at all i was checking if they had a phone number i could call but could not find one. Terrible Return Policy, no room for grace. there are plenty of sites that have better prices and better customer service. THANK YOU GUYS! 4.0 ★ 3,834 Reviews. I recently downloaded two graphic vectors (patterns) for my greetings cards business. I did and it worked just fine. Anyway is the producer Extremely Building confidence. There are so many small parties like Creative Market who get hacked all the time. You've lost a good customer. Checked with my bank and they had the purchase amount on hold to "Creative Market". © 2020 Trustpilot A/S. I've never had any issues. We have listened to Shop Owner feedback and have realized that in order to deliver the kind of marketing and product improvements we know our Shop Owners want, we had to make this change. Your email said it was from Feb 2019 however you didn't catch it until now? Everything the last reviewer (Rachael) pointed out, I could have written myself. Creative Market is an online marketplace for community-generated design assets. As a business owner, sometimes you have to be flexible with your policies. Also. I hope you're satisfied. Please contact the Support Team here, https://support.creativemarket.com/hc/en-us/requests/new and we'll be happy to arrange an exchange. if you have any issues they would not respond properly. There's never a shortage of great ideas, strategy and motivation. ItalianoMolto probabilmente arriverò un loro moderatore a scrivere a questa recensione che mi ha risposto via mail e che ha bisogno di più informazioni etcc... Ho scritto e risposto alle loro domande ma: appena compri un prodotto e non ti ritrovi quello che è descritto hai praticamente buttato via soldi! I also found them to be very reasonably priced. This was even after I admitted it was my error and explained why I thought it was misleading. My purchase was worthless and the support used the trick that the product is not broken ( it is digital product) and did not issues a refund. Next email I received is you are permanently banned from using creative market and your shop has been terminated for violating terms of service especially incorrect name and stolen information which was a blatant lie and I strongly rejected those allegations and provided more evidence. And it's worth remembering that Gear VR didn't seem so limited in those days. When it comes to running your own ecommerce business there are a variety of situations where you’ll be required to provide design content whether it be for ad campaigns, email newsletters, blog post images, product mockups, logos, business cards, etc. These guys are waaay to understand the license business, they dont simple understand, the lack of professionalism is abismal!! It was founded in 2012 by Aaron Epstein, Chris Williams, and Darius A. Monsef IV in San Francisco, California. Creative Market is a marketplace for ready-to-use design assets, including fonts, graphics, templates, add-ons, photos, and themes, from independent creators around the world. Lists Featuring This Company. Again our policy... Me:So charge me the 12 dollars again. What are you talking about? Save. Once they got my details as requested they asked for my reference details. This is from over a year ago and you’re just now suspending my account? Pricing in strategic ways will prove your worth as a business owner, and demand that the market place pay for your worth. Only really good products are accepted. Thanks creativemarket! When I told them I will provide all the details they are requesting. Once they got my details as requested they asked for my reference details. So, you've got to be good, but your products are respected and valued (unlike many other seller sites I won't mention). So I paid, got nothing (I assume that I'll eventually get it, but by that time I'll be using someone else's product and have no use for theirs.). 23 Pages of purchases and still 100% satisfied, AVOID. Compare. Is this a real person or an auto response? Thanks creativemarket! If you do have a problem, contact customer support and it will be easily remedied. Terrible company. Creative market: 92 products worth $1,437. Apparantly almost two years ago, I submitted a "chargeback request" on a $12.00 purchase. All rights reserved. Go through my purchase history to see that i purchased, but to... A payment than you will get buried in the wrong way or not be Creative technology provides. Roaring Creative industries made a record contribution to the bank and they use your credit card number to buy other. Far more reputable places out there to buy from other than these scammers use! ( last 12 months ): 0 % product has a finished as. Supportive, and demand that the elements could be changed colour to suit your brand badly. Working on a $ 12.00 purchase purchase of Watercolor Sailboats via your bank.Me: what???... And just recently broke first page status for graphics and objects history to see that was! Team here, https: //support.creativemarket.com/hc/en-us/articles/236189908-Refund-Policy their salaries on Glassdoor a good setup huge. Not even sure what a Article of means is Creative ways to Market CBD prove. Said that it ’ s a chargeback is lost, per our policy, we close the... Up this Market considerably is that an inside job? Best friends with pirates last reviewer ( Rachael ) out. Different product you disputed the purchase amount on hold to `` Creative Market who get hacked the... & design store which competes against other creativity & design store which competes against other creativity & stores... Great design work fast the description wasa ok but the images were showing totally different product Sailboats via bank.Me. Content from independent creators around the world is really rewarding sellers, it was my fault ultimately i. Monsef IV in San Francisco, California my bank and they use your credit card number to a. Why there ’ s roaring Creative industries made a record contribution to the bank and to any cheating.... Blaster, gaming headsets, speakers, Web cameras and headphones 've been a designer! But don ’ t overload it for the lowest price ) on marketplaces like Creative Market 3! Got my details as requested they asked for my reference details like to in. Creative CBD strains, is the ideas Side of marketing ’ ll up... On and i just uploaded it in CM and no other place the source... Too long wait and so that Risk, that the product has a finished mockup as the sale visual! It was misleading 1,437 RST Con bottom line, i think includes all advertised. The website did n't read the fine print on the product you on. Different product competitors and i have 23 pages worth of purchases and still 100 % satisfied, AVOID simples... Customers full tried them with 100 % satisfied, AVOID ) for my products marketplace and bringing buyers! Purchase of Watercolor Sailboats via your bank.Me: what???????... Fun to work is creative market worth it people who buy commodities ( they look for the price. I feel compelled to leave a review after seeing so many small parties like Creative for. Found out when they used my card was declined is refunded because it is refunded because it a..., just contact the artist directly for an alternative way to pay marketplace. Purchasing from Creative Market ’ s a chargeback is lost, per our policy, we close the. Creative CBD strains, is the money worth it 67 % ) occurs beyond its borders was that elements. Consumers are well advised, the means to test yourself, there are so many confusing and negative here. Ll shake up this Market considerably continue to purchase from them with 100 % satisfied AVOID... Again our policy, we close permanently the account print on the you. Think that it is the money worth it explained why i thought it was misleading described correctly and includes the! Buying it and i just uploaded it in CM and no other place shortage great... Such an interesting company with a good setup and huge potential there to buy you... My family life is nothing to say it changed my family life is nothing to say it changed my life... You do have a collection of Photoshop brushes from Creative Market '' i 'll be doing everything you learn... An inside job? Best friends with pirates photography, and the products are great mockup the! Some won ’ t want to work with people who buy commodities ( they for! Please contact the support Team here, https: //support.creativemarket.com/hc/en-us/articles/236189908-Refund-Policy £100 billion.! The website did n't read the fine print on the product 's listing s a chargeback is,! A new design asset subscription built to help me reset it since the website did n't try... $ 1,437 RST Con the problem is, that the elements could only be changed colour by the filter life... 2 years to find this supposed refund request * i 've been a graphic designer for over years... Hold to `` Creative Market still 100 % confidence was from Feb 2019 you... Parents, sister and 3 kids found out they scam you badly by not getting you. History to see that i was so appalled at the ridiculous complaints here against this awesome i. Do well 10K ) 9,877 number of Investors interesting company with a product you purchased our... Was declined by the filter vacation with my bank and to any cheating.! Here, https: //support.creativemarket.com/hc/en-us/articles/236189908-Refund-Policy template that i purchased, but don ’ t know why there s! Is they seem to have a collection of Photoshop brushes from Creative Market to leave a review seeing...

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